Job Description
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Communicate with guests online through email, booking platforms, and messengers.
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Send booking confirmations, updates, and follow-up messages to ensure guest satisfaction.
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Manage reservations — create, update, and process bookings, including handling online payments.
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Review and respond to guest feedback on all platforms, and help resolve any issues or disputes.
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Work closely with the internal team to ensure smooth daily operations.
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Complete special or urgent tasks assigned by the management when needed.
Job Requirements
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Genuine interest in communicating with guests and providing excellent service.
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Strong sense of responsibility, accuracy, and attention to detail.
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Good decision-making and problem-solving abilities.
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Confident computer skills and ability to use basic software.
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Active and comfortable using the internet and online platforms.
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Own laptop and reliable internet connection.
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Willingness to learn and grow.
About Company:
At Rizaries, we thrive on innovation and a commitment to excellence across diverse sectors.
We welcome ambitious individuals who are passionate about growth, collaboration, and
contributing their skills to projects that shape the future.